CM First Support Team Schedule
Holidays CM First Group Americas Product Support observes eight (8) holidays each year. The support office is closed; however, urgent requests will still be monitored**. New Year’s Day - (January 1*) Memorial Day - Last Monday in May Independence Day ...
CM First Retained Service Plan
For all retained service Plan, a ticket via our CM First Support site must be created in order to receive support. Simply submit a request with your issues and a support agent will contact you immediately. More on how to open a support ticket ...
Supported Versions Previous major version is supported for one year of mainstream support after current version is released. Extended support is available for one additional year, at a 50% premium. Version 10 - Limited Release, GA expected 10/16. End ...
Support for VMWare Environments
CM First is a member of VMware TAP, and provides the following support statement for VMware Customers: CM First Group confirms that we will support customers running CM MetaAnalytics on supported Operating Systems in a VMware virtual machine ...
CM WebClient for CM M3
Pre-requisites CA Plex dispatcher – The System i TCP/IP Dispatcher is required when the transformed applications call external iSeries objects (RPG, CL programs) Properties Configuration m3startup.properties This is the file were the AS400 ...