CM First as issued a new procedure and all internal issues need to be ticketed on Zendesk for internal tracking purposes.
Please email firstname.lastname@example.org or open up a ticket in Zendesk support.cmfirstgroup.com In the subject line enter *internal* so this ticket gets assigned to me directly or assign it to me Please.
Any requests or issues with email, server reboot, changes to Zendesk, adding items to a website etc. should all come through Zendesk. If sending an email please copy email@example.com David, Kyle and I will have access to this portal to review all tickets.
If the issue is an emergency please pick up the phone and call Ben Mendoza.